Responsibility Level:
This role is responsible for the following objectives with direction and assistance from US engineering:
o Develop, document, implement and execute quality assurance plans for the Shanghai Val product line consistent with quality practices of Val-Co US. This includes inspection of products purchased and received in our facility as well as product manufactured by Shanghai Val or outside our facility under licensing agreements.
Includes vendor qualification and approval. Will require periodic visits to vendor facilities.
Includes ensuring that prints/production specifications used by Shanghai Val personnel and by our vendors are correct, of current revision level and the equivalent of US specifications.
Includes inspection of product purchased by/for Val-Co US and shipping to destinations outside of China.
o Oversee development of application support consistent with application support practices of Val-Co US and appropriate for markets served by Shanghai Val relative to application and language.
Includes development and documentation of installation guidelines or conversion/translation of same from Val-Co US.
Includes aiding sales with system design guidance when required to ensure that product is quoted within specified performance profile.
o Develop, document, implement and execute strategy for effective product issue resolution.
Identification and resolution of problems in the field.
• Will require occasional travel including international.
Proper documentation of issue.
Proper resolution and corrective action internally.
Proper resolution and corrective action with vendor, including Val-Co US.
Coordination with US engineering to develop consistency in process and global awareness of issues impacting product outside of China.
o Support development or improvement of production/assembly process for products manufactured or assembled in our facility.
o Other reasonable duties as assigned by supervisor.
Requirements:
• Degree in Engineering.
• Proficient computer and typing skills – includingSolidworks,Microsoft Word, Excel and Outlook
• Must be proficient in both Chinese (Mandarin) and English, written and verbal.
• Must be willing to travel as required.
o Includes international. Will need passport or ability to obtain one as well as ability to obtain visas.
• Must be able to use copy machine, fax machine, scanner and other office equipment.
• Must be able to work independently.
• Comfortable interactionin a professional manner with customers and coworkers by way of personal contact, phone, fax, e-mail and other communication methods